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Account Manager (Europe) / Destination Manager

  • Hybrid
    • Amsterdam, Noord-Holland, Netherlands
  • Operations

Job description

Transferz is building the leading global marketplace for ground transportation, connecting travelers, travel brands, and local transfer companies in over 150 countries. With 800+ hubs (airport, seaport, train stations) live and 1,500+ transfer suppliers in our network, we’re scaling fast. Our goal? To be the winner in the first and last mile of travel, globally. 

We’re hiring an Account Manager (internally: Destination Manager) to join our growing Supply team in Europe. You’ll be part of a tight-knit regional pod(team), working hands-on with local transfer suppliers to grow and optimize key hubs.

What You’ll Do:

Run your hubs like a business 

  • Own the performance of your assigned hubs (Tier 1 & 2). 

  • Work closely with your Pod Lead and fellow Destination Managers (DM) to share insights, cover each other, and improve the way of working together. 

  • Build solid supplier relationships, making sure availability, pricing, and quality stay sharp. 

  • Make the call when SLAs aren’t met and escalate when needed. 

Use data to make better decisions 

  • Use PowerBI, DevRev, and internal dashboards daily. 

  • Work with our Operational Intelligence team to spot issues early, like fulfillment dips or rising cancellations. 

  • Turn insights into action: run experiments, fix inefficiencies, and track what’s working. 

Keep quality tight 

  • Monitor trends and service issues using our Quality Tree and reward systems. 

  • Stay ahead of local events and demand spikes. 

  • Act fast when things go off track. 

Drive supplier performance 

  • Lead structured check-ins with suppliers using real-time data. 

  • Track KPIs like service quality, compliance, pricing, and fleet availability. 

  • Improve conversion through smart pricing strategies based on demand, competition, and market dynamics. 

What We Offer:

  • A full-time position with market-competitive salary;

  • €50 monthly well-being budget via Alleo. A full-time position with market-competitive salary and secondary benefits;

  • Multinational and casual work environment where you Work with driven peers in an innovative and dynamic environment;

  • Join our weekly bootcamp session on Tuesday;

  • Quarterly Transferz events, Friday drinks, and our annual Summer & Christmas party to bond with the entire team;

  • Daily warm lunches in our buzzing Amsterdam office. 

  • A diverse, international team in a high-growth, impact-first company. 

  • The energy of a startup, with the foundation of a scaleup. 

Who You Are:

  • 2–5 years of experience in operations, ideally in a fast-moving environment. 

  • Strong with data, structured in your thinking, quick to spot patterns and opportunities. 

  • Not afraid to challenge suppliers, or your own team, when needed. 

  • Based in the Netherlands or open to relocating. 

Want to join a team where you’ll have real ownership, grow fast, and shape how we scale across Europe? Let’s talk.

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