
Account Manager (Europe) / Destination Manager
- Hybrid
- Amsterdam, Noord-Holland, Netherlands
- Operations
Job description
Transferz is building the leading global marketplace for ground transportation, connecting travelers, travel brands, and local transfer companies in over 150 countries. With 800+ hubs (airport, seaport, train stations) live and 1,500+ transfer suppliers in our network, we’re scaling fast. Our goal? To be the winner in the first and last mile of travel, globally.
We’re hiring an Account Manager (internally: Destination Manager) to join our growing Supply team in Europe. You’ll be part of a tight-knit regional pod(team), working hands-on with local transfer suppliers to grow and optimize key hubs.
What You’ll Do:
Run your hubs like a business
Own the performance of your assigned hubs (Tier 1 & 2).
Work closely with your Pod Lead and fellow Destination Managers (DM) to share insights, cover each other, and improve the way of working together.
Build solid supplier relationships, making sure availability, pricing, and quality stay sharp.
Make the call when SLAs aren’t met and escalate when needed.
Use data to make better decisions
Use PowerBI, DevRev, and internal dashboards daily.
Work with our Operational Intelligence team to spot issues early, like fulfillment dips or rising cancellations.
Turn insights into action: run experiments, fix inefficiencies, and track what’s working.
Keep quality tight
Monitor trends and service issues using our Quality Tree and reward systems.
Stay ahead of local events and demand spikes.
Act fast when things go off track.
Drive supplier performance
Lead structured check-ins with suppliers using real-time data.
Track KPIs like service quality, compliance, pricing, and fleet availability.
Improve conversion through smart pricing strategies based on demand, competition, and market dynamics.
What We Offer:
A full-time position with market-competitive salary;
€50 monthly well-being budget via Alleo. A full-time position with market-competitive salary and secondary benefits;
Multinational and casual work environment where you Work with driven peers in an innovative and dynamic environment;
Join our weekly bootcamp session on Tuesday;
Quarterly Transferz events, Friday drinks, and our annual Summer & Christmas party to bond with the entire team;
Daily warm lunches in our buzzing Amsterdam office.
A diverse, international team in a high-growth, impact-first company.
The energy of a startup, with the foundation of a scaleup.
Who You Are:
2–5 years of experience in operations, ideally in a fast-moving environment.
Strong with data, structured in your thinking, quick to spot patterns and opportunities.
Not afraid to challenge suppliers, or your own team, when needed.
Based in the Netherlands or open to relocating.
Want to join a team where you’ll have real ownership, grow fast, and shape how we scale across Europe? Let’s talk.
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